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Shipping

Shipping

All shipping prices given here include secure packing and the appropriate postal charges.  Note that not all postal services are insured and although the Post Office may, at their discretion pay compensation for lost or damaged packages, this is likely to be limited to a maximum of £30.00 (GB Pounds) unless an insured service has been used.  The choice of postal service is the buyer's responsibility.

UK buyers

Service Cost Insured? Features
1st class post £2.00 No Usually next day.
1st Class Recorded Delivery £2.70 No Usually next day, signature on delivery.
Special Delivery £5.50 Yes - Up to £500 Guaranteed next working day, tracked, signature on delivery.

US and Canadian buyers

Service Cost Insured? Features
Standard Airmail £2.50 No Generally takes about a week
International Signed for £8.00 Yes - Up to £500 Signature on delivery
Airsure (2 working days) £9.00 Yes - Up to £500 Tracked, delivery recorded, 2-3 working days

 

European buyers

Service Cost Insured? Features
Standard Airmail £2.00 No Generally about 3-4 days
International Signed for £7.50 Yes - Up to £500 Signature on delivery
Airsure (2 working days) £8.50 Yes - Up to £500 Tracked, delivery recorded, usually 2 working days

 

Other overseas buyers

Service Cost Insured? Features
Standard Airmail £3.00 No Generally takes about a week
International Signed for £8.00 Yes - Up to £500 Signature on delivery
Airsure (2 working days) £9.00 Yes - Up to £500 Tracked,delivery recorded, 2-3 working days

Notes:

Airsure is not available to all countries. If you would like to use this service, please check with us first, or refer to the Royal Mail website - www.royalmail.co.uk

Postal Insurance

If you are buying an item of value, we strongly recommend that you choose an insured postal service (see table above). Items do occasionally get lost in the postal system and although we will do all we can to help, MK Pens cannot be responsible for un-insured losses.

Import Duty

All packages containing purchases made by buyers outside the EU will be appropriately labelled.  However, we cannot guarantee that duty will not be payable by the buyer, since this is entirely under the control of the importing customs authorities.  Repair customers - please contact us by email for a form of wording to be placed on your customs slip to avoid duty being charged.

Despatch

It is our aim to despatch all items within three days of receipt of payment.